Discover Why Photographers Choose 17hats over Studio Ninja
Outstanding Support
Reliable and Secure
Innovative and User Friendly
Your Success is Our Mission
"My business would not run and have the reputation it has without 17hats." - Vanessa Joy, Photographer and Educator
Meet Your Business Ally
Led By Experience
With 17hats going into year number 10 and our founders having 20+ years of experience in the tech industry, we are led by experience. With a strong ethical and business background, we are built on a foundation that stands the test of time.
Service Drives Us
Our team loves to serve. Because of our love for the small business community, we start the work day excited to help our members hit their small business goals.
Clear Vision
17hats is committed to honesty and stability. We're secure with who we are as a business and have a clear vision for where we are going.
Invested in Solo Businesses
Did you know that everyone on the 17hats staff has either owned a small business or has been on the small business journey with a family member? Our core values revolve around the love of small business and our member's success. Our whole staff is invested and rooting for you!
Your Industry Leader, All-In-One Business Management Solution
Your Success Blueprint
Time is Money
- Time Management -
Time is your most valuable asset. And, 17hats is here to help you save and optimize your time.
- To-Do Management - Robust Calendar System - Connect to 3rd Party Calendars - AI Integration for Email Writing - Mobile Accessibility
Optimized for Sales
- Money Management -
Money can be overwhelming for you and your clients. 17hats is where overwhelm checks out, and success checks in.
- Online Payments - Saved Card Data - Payment Plans - Automatic Payments - Mobile Accessibility
Searching, shuffling, and trying to remember details is no way to run a business. Data organization for quick access is a high priority for success.
- Contact Organization - Project Organization - Lead Management
- Custom Fields - Recent Activity - Tag Management
Trust Building
- Communication Management -
Business is relationships and connections. And the best way to build your business is through well-crafted and reliable communication.
- Questionnaires - If/Then Logic - Template Organization - AI for Email Writing - Quotes, Contracts, Invoices - Email Management
Automate to Elevate
- Business Management -
Why spend 50 hours responding to emails each month, when you can set up automation in 30 minutes?
Kick Off a Workflow Automation: - When Leads complete a Lead Capture Form - When a booking is made in Online Scheduling - When an Invoice is Paid - For Specific Invoice Items - When a To-Do is Completed - From Another Workflow
Wait? What is a Workflow?
A Workflow is the magic that keeps your business running. With advance automation, to dos will be added to your calendar, documents and emails will be sent, and tags and calendars will be organized. Workflows are the assists you never have to hire.
Dubsado vs. 17hats: Uncover the Differences
We believe in empowering businesses with the right tools, and that starts with making informed choices. Our comparison between Dubsado and 17hats helps you explore the key advantages.
Business Foundations
Your business management systems become so integrated into your life, it is important to buy into a company and people you trust.
Dubsado
17hats
SUSTAINABILITY: Relying on a Complete Rewrite
"We started planning a complete rewrite of the platform, a project that we estimate will take about six months of our full focus to complete." -Becca Berg, CEO of Dubsado
SUSTAINABILITY: Built to Last
We have built 17hats from the ground up with sustainability in mind. With decades of experience in developments, sustainability was a value from the start. It is not something that can be achieved in 6 months.
RELIABILITY: "Mission-critical bugs for now"
"Given our focus on the rewrite, we've strategically decided to address only mission-critical bugs for now." -Becca Berg, CEO of Dubsado
RELIABILITY: Process That Works
Because of our extensive experience in tech, we have created a process that allows for quick communication between teams which in result means fast development and fixes. Bugs and small glitches are a part of technology, which is why we have invested in a sustainable process for fast results.
DEVELOPMENT: Setting Foundations for Future
"Instead of building new features and updates, we’ll be refreshing and improving all of our code so that future development can be much faster and easier for our team, allowing us to finally start bringing you the updates and features we’ve all been so excited for.." -Becca Berg, CEO of Dubsado
DEVELOPMENT: Continuous Improvement
With a close knit team, our developers and testers work together to continuously improve the platform. While new features are always fun, we are also always improving speed, user experience, infrastructure, integrations, and updating to new technologies. We know it takes a lot more than just new features to keep a tech business solid.
Inside the Application
While interest is always in features, there so much more to consider. Anyone can have features, but can they have features that are in-depth, consistently deliver, and work together?
Dubsado
17hats
DEPTH: Customization Focused
Dubsado allows for the the ability to make things pretty with their form builder. However, usability and reliability seems to be lacking.
DEPTH: Automation Focused
With a vision focused around allowing you to gain hours back in your day, we create in-depth features that allow you to automate your workload.
INTERCONNECTIVITY: Lackluster
Dubsado lacks interconnectivity between features which doesn't allow for full automation.
INTERCONNECTIVITY: Advanced
Our team strives to understand how our members will use the features and functions, which allows us to develop connections that allow you to take full advantage of time-saving automations.
PUBLIC ROADMAP: Yes, but ...
While Dubsado may have had a public roadmap, what good does it do when it seems that nothing on the roadmap actually ever gets done?
PUBLIC ROADMAP: No and For Good Reason
We love to surprise our members with features, but more importantly, needs are always changing. With annual and quarterly meetings, we evaluate the needs and requests to make decisions.
And, frankly speaking, external roadmaps are the mark of a new tech company learning the ropes. :)
Experience
Integrating a management system into your business typically means you are logging in multiple times a week, engaging with the community, and maybe even interacting with other members.
Dubsado
17hats
USEABILITY: Confusing and Difficult
"I'm using Dubsado for one of my coaching clients and it's been a real headache to get to grips with." - Former Dubsado Member
USEABILITY: Easy to Use
While all technologies have a learning curve, because 17hats is built by people with small business and development backgrounds, it is more intuitive for users.
Dive in Further - Visit our Blog
Explore the deep dive Tabor Warren completed on how 17hats and Dubsado compare.
If I purchase 17hats at a discounted rate now, how much will I pay upon renewal?
Your discounted rate applies to your first year of 17hats. Next year, your subscription will automatically renew at the full price of $600.
What plan comes with the bundle?
One year of our 17hats Premier Plan comes included in your bundle. This is our most advanced plan with all the bells and whistles of automation.
Can I opt for a different plan for the bundle?
At this time, only our Premier Plan is included with the bundle. However, you can downgrade at any time and receive credit to your account for your unused time.
What takes place during the 1:1 calls?
The three 30-minute 1:1 Calls with a 17hats expert will be used to answer any questions about using 17hats, and ensure you are on the right track with moving over from another CRM.
When should I schedule my first 1:1 call?
Upon purchase, you will receive an email that includes links for the items in your bundle. We suggest scheduling your first 1:1 call as soon as possible.
Once your first call is completed, you will be able to schedule your next call.
What is the timeframe the 1:1 calls must be completed?
Your three 1:1 calls must be completed within 60 days of purchasing this 17hats bundle.
What happens if I need to reschedule?
You can cancel/reschedule up to 24 hours in advance without penalty. However, canceling after 24 hours or not showing up for the booked time will count against one of your calls.
What 17hats templates will I receive?
- Lead Inquiry Workflow - includes a questionnaire, email template, and to-do steps. - Lead Rejection Email Template - Basic Quote, Contract, and Invoice template - Confirmation email with Client Portal details - Feedback Questionnaire with branch logic - Email Template for Feedback Questionnaire
How do I obtain the templates?
Templates will be automatically added to your account upon purchase and can be found in your Account Settings > Documents & Emails.
What are Open Office Hours?
Open Office Hours are conversational Zoom calls that you are welcome to join. They are a great way to meet other 17hats members and learn more about the platform. The 17hats Expert will be taking questions and offering answers.
When are the calls?
Currently they start on November 16, and recur every other Thursday at 12 pm PST/2 pm CST/3 pm EST.
Please note that the dates and times are subject to change.
What if I can't make any of the Open Office Hours calls?
Open Office Calls are a live event and will not be recorded. We highly recommend joining when you can; however we understand that the time might not work for everyone. Timeframe is something to consider when purchasing the bundle.
What is the Action Plan?
Our Action Plan is a 20+ page guide for your initial steps to setting up 17hats. It walks you through the must-have account settings through bulk importing.
Where can I find the Action Plan?
Once you purchase the bundle, you will recieve an email with the download link to the Action Plan.
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