February’s issue of The Journey is all about building better processes to create clarity, confidence, and momentum. Instead of trying to fix everything at once, this issue encourages small business owners to focus on the systems that matter most — the ones that reduce overwhelm, support consistency, and make growth feel more manageable.
Highlights from this issue:
• 🧩 Process, Defined: Learn how to map, refine, and live your client processes so nothing slips through the cracks — and confidence replaces chaos.
• 📊 Bookkeeping With Purpose: Prep for tax season with simple, repeatable bookkeeping processes that support smarter decisions all year long.
• 🗓 Quarterly Business Check-Ins: Explore seven essential processes that help service-based businesses stay organized, secure, and aligned.
• 💬 SMS Texting Best Practices: See how texting fits into a thoughtful client experience, from opt-ins to automation that feels personal and professional.
• 🛍️ Marketplace Solutions: Tackle real business challenges with ready-to-use tools and services designed to work seamlessly inside 17hats.
• ⚙️ Feature Updates & Education: Stay up to date with the latest 17hats features, must-watch tutorials, and live workshops to strengthen your systems.
This issue is your reminder that progress doesn’t come from doing more — it comes from building the right processes and letting them support you, one intentional step at a time.
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